Website Privacy Policy
At SmartTradeTech, one of our main priorities is the privacy of our visitors and clients. This Privacy Policy explains the types of information that is collected and recorded by SmartTradeTech and how we use it. If you have any questions or need more information about our Privacy Policy, please do not hesitate to contact us.
This Privacy Policy applies only to our online activities and is valid for visitors to our website with regard to the information that they share and/or that we collect on smarttradetech.com. This policy is not applicable to any information collected offline or through channels other than this website.
Consent
By using our website, you agree to this Privacy Policy and consent to its terms.
Information We Collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you register for an account or subscribe to a plan, we may ask for your contact information, including items such as your name, company name, address, email address and phone number.
If you connect your broker account to our services, we may process the API keys, tokens and related connection details needed to place orders on your behalf as per your instructions. We never hold your funds, and your money always remains in your own broker account. We do not ask for or store your broker login password, and we request you not to share it with any of our representatives.
How We Use Your Information
- Provide, operate and maintain our website and services.
- Improve, personalize and expand our website and services.
- Understand and analyze how you use our website.
- Develop new products, services, features and functionality.
- Connect your broker account and execute your trading strategies as per your instructions.
- Communicate with you, either directly or through one of our partners, including for customer support, to provide you with updates and other information relating to the website and services, and for marketing purposes.
- Send you emails.
- Find and prevent fraud.
Log Files
SmartTradeTech follows a standard procedure of using log files. Most hosting companies do this as part of their hosting services' analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. This information is used for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.
Cookies
Like any other website, SmartTradeTech uses cookies to store information such as visitors' preferences and the pages on the website that the visitor accessed or visited. This information is used to optimize the user experience by customizing our web page content based on visitors' browser type and other information.
Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, loss or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
Third Party Privacy Policies
SmartTradeTech's Privacy Policy does not apply to other advertisers, brokers or websites. We therefore advise you to consult the respective Privacy Policies of these third-party services for more detailed information. It may include their practices and instructions about how to opt out of certain options.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found on the browsers' respective websites.
Do Not Sell My Personal Information
SmartTradeTech does not sell your personal information. You have the right to:
- Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
- Request that a business delete any personal data about the consumer that a business has collected.
- Request that a business that sells a consumer's personal data not sell the consumer's personal data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
- The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
- The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Children's Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
SmartTradeTech does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, you can reach us at support@smarttradetech.com or call us at 91116 26988 during business hours (Monday to Saturday, 9:00 AM to 7:00 PM).